Terms of service

Terms of Service

Welcome to Gul. By accessing or placing an order on our website (gulkarigari.com), you agree to the following terms. Please read them carefully.

1. General These Terms of Service apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products

  • All products are handcrafted in small batches and may have slight variations — this is a mark of their artisanal nature, not a defect.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Colours may vary slightly due to screen settings and the nature of natural dyes and fabrics.

3. Pricing

  • All prices are listed in INR (Indian Rupees) unless otherwise stated.
  • We reserve the right to modify prices at any time without prior notice.
  • Promotional offers are valid for the stated period only and cannot be combined unless specified.

4. Orders & Payment

  • By placing an order, you confirm that all information provided is accurate and complete.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payment must be received in full before an order is processed.

5. Shipping

  • Orders are made-to-order and typically dispatched within 20–25 days.
  • Delivery timelines are estimates and may vary due to factors outside our control.
  • Please refer to our full Shipping Policy for details.

6. Returns & Refunds

  • Returns are accepted within 14 days of delivery for domestic (India) orders, subject to our Return & Refund Policy.
  • International orders are non-returnable.
  • Please refer to our full Return & Refund Policy for details.

7. Intellectual Property

  • All content on this site — including images, text, logos, and designs — is the property of Gul and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

  • Gul shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the value of the order placed.

9. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

10. Contact 

- For any questions regarding these terms, please contact us through our mail at shopatgul@gmail.com.